This Privacy Policy describes how Wrap Quotes, operated by Burns & Short Holdings, LLC ("we," "us," or "our"), collects, uses, and shares information when you use our website at wrapquotes.com and our application at app.wrapquotes.com (collectively, the "Service").

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and any other information you provide during registration.

Usage Data

We collect information about how you use the Service, including pages visited, features used, quotes created, and other activity data. This helps us improve the product and troubleshoot issues.

Customer Data

When you use Wrap Quotes to manage your shop's customers, you may input customer names, contact information, and job details. This data is yours — we process it only to provide the Service and do not sell or share it with third parties for their own marketing purposes.

Payment Information

Payments are processed by Stripe. We do not store your full credit card number or payment details on our servers. Stripe's privacy policy governs their handling of your payment data.

Communications

If you contact us or subscribe to updates, we collect your email address and any information you include in your message.

2. How We Use Your Information

To provide, maintain, and improve the Service
To process transactions and send related information (receipts, invoices)
To send product updates, newsletters, and promotional communications (you may opt out at any time)
To respond to support requests and inquiries
To monitor usage and detect fraud or security issues
To comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers: Third-party vendors who assist us in operating the Service (e.g., Stripe for payments, Vercel for hosting, email delivery services). These providers are contractually obligated to protect your data.
Legal requirements: If required by law, court order, or to protect the rights, property, or safety of Wrap Quotes, our users, or the public.
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is subject to a different privacy policy.

4. Cookies and Tracking

We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage. We use Vercel Analytics for anonymous, aggregate usage statistics. You can disable cookies in your browser settings, though some features of the Service may not function correctly without them.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

6. Security

We use industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. No system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to certain processing. To exercise these rights, contact us at support@wrapquotes.com.

8. Children

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and, where appropriate, by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

Burns & Short Holdings, LLC
Email: support@wrapquotes.com
Phone: 405-226-6394